Shipping & Returns
All products (except books) are made-to-order, printed, packaged, and shipped directly from our printer within 2-4 business days of your order being placed. Shipping rates are calculated at checkout and set by our print provider. Tracking information will be provided once your order has shipped.
International orders may incur customs fees or taxes that are the responsibility of the buyer. International orders may take 1-3 weeks or more to arrive. Tracking information may not be available for international orders.
Note: Journals and paperbacks ship separately from other products purchased and will arrive in a separate package.
Shipping calculated at checkout is for flat-rate shipping only. Sometimes USPS Priority mail is more affordable; we always refund shipping overages when we fulfill your order.
Due to the made-to-order nature of our products, all sales are final. We do not accept cancellations or returns.
In the unusual event that you have received an incorrect item or a faulty item, please contact us within 3 business days for a refund or a replacement.
Crab Apple Books & More is not responsible for any damage, delay, or loss of package while in transit. That said, if you receive a mug or shirt damaged during shipment, please contact us immediately with photos of the damage, and we will work to issue a replacement as promptly as possible. Unfortunately, we cannot replace books damaged in transit. In the case of a delayed or lost item, please contact your local post office for their help in tracking the package.